Saturday, June 15, 2019

Rooms Division Assignment Example | Topics and Well Written Essays - 750 words - 2

Rooms Division - Assignment ExampleThe front office sells guestrooms, register guests, and assign guestrooms among other duties. Housekeeping department on the other hand is responsible for the cleanliness, appearance, and condition of the entire hotel. This involves the public areas. It is the largest department in terms of number of people employed.It is the goal of every business attempt to maximize profits McDonald (1993). Revenue management encompasses the maximization of the total revenue of a hotel. Yield management concentrates on the revenue maximization of accommodation, such as guest rooms, meeting and convention rooms or restaurant spaceThis is the process of understanding, anticipating and influencing the consumer behavior as a way of maximizing profits from contumacious or perishable resources such as hotel reservations (www.hotelmule.com/yieldmanagement). Hotels need to sell the right product to the right customer at the right time for the right terms (www.wikipedia .org)There is three revenue management methods for measuring the yield management namelyThis technique is used to estimate based on history, expectations, trends or experience of an exertion over a certain period of time. Forecasting room availability is forecasting the number of rooms available for sale on any prox date (www.hotelmule.com/forecasting). It helps manage the reservation process, guides the front office staff for an effective rooms management, and can be used as an occupancy forecast, which is further, helpful in attempting to schedule the necessary number of employees for an expected volume of business. Models include statistical and judgmental. Statistical models include trend projection, seasonal and smoothing while judgmental include expert opinion, market surveys and Delphi technique.Moving Average method-Similar to the percentage growth method, the moving average method assumes an increasing or decreasing trend. This technique is aimed at smoothing

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